What is Customer Intelligence?
In short: the process of gathering and analyzing information regarding customers; their details and their activities, in order to build deeper and more effective customer relationships and improve strategic decision making [wikipedia].
How is Intelliwell Informant different form other systems?
Informant allows users to gather and filter information from practically any webpage with personal preferences. Users get personalized updates automatically – relevant and timely.
This is absolutely necessary to achieve the definition above.
Do I need a special CRM licens?
No, either you use the stand alone version – Informant One – or the Informant CRM version which includes a salesforce platform license.
Can I try before I decide?
Yes, of course.
Can I integrate to our current ERP / CRM?
Yes, Informant integrates with salesforce.com and Microsoft Dynamics CRM.
It can also integrate with other systems via API. Use the Informant Plus version.
Which sources are available?
Practically any open webpage, i.e. not protected by passwords, credentials etc.
I’m worried about Information Overload
Our methodology gives you exactly the information need (or want). We provide the best possible technique to bring relevance. We bring what you need and block spam.
We have thousands of accounts – how do we handle that?
Informant has no limitations. Our Support Team will help you with a professional setup.