What is Customer Intelligence?
In short: the process of gathering and analyzing information regarding customers; their details and their activities, in order to build deeper and more effective customer relationships and improve strategic decision making [wikipedia].
How is Intelliwell Informant different form other systems?
Informant allows users to gather and filter any source that is relevant to the main object - The Customer Account - independent of external actors (aggregators). This is absolutely necessary to achieve the definition above.
Do I need a special CRM licens?
No, If you don't have a CRM system we provide a salesforce platform licence for free.
Can I try before I decide?
Yes, of course.
- Use our form, or
- Call us +46-8-210303
Can I integrate to our current ERP / CRM?
Yes, Informant integrates with salesforce.com and Microsoft Dynamics CRM.
It can also integrate with other systems via API.
Which sources are available?
Practically any webpage (URL/URI) that is open, i.e. not protected by passwords, credentials etc.
Is it a push or pull service?
Pull - You get news feeds automatically
Push - You can distribute (push) to colleagues and friends, comment, like etc.
I need filters
Our filter syntax is flexible and powerful. It can be used for simple filters and really advanced algorithms.
We're always there to help you - free of charge, of course.
I'm worried about Information Overload
Our method gives you exactly the information need / want. We provide the best possible technique to bring relevance - no more, no less
We have thousands of accounts - how do we handle that?
Informant has no limitations. Our Support Team will help you import data.